Privacy Policy Overview

Sterling Hub LLC Privacy Policy & Terms of Service

Mailing Address: 926 Diablo Avenue, Ste A #1027, Novato, CA 94947

Phone Number: +1 (833) 803-7633 (Toll-Free USA & Canada)

Email: info@sterlinghubs.com

Website: www.sterlinghubs.com

Effective & Reviewed Date: October 25, 2025

Governing Law: California and other U.S. states

Sterling Hub LLC (“Sterling Hub,” “we,” “our,” or “us”) respects and values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with us via desktop, mobile, or SMS text messaging, mobile applications, text message communications, and other platforms (“Services”).

By engaging with our Services, whether through desktop, mobile, or text messaging, you (“user,” “client”, customer”) agree to the terms outlined in this Privacy Policy and our Terms of Service

Information We Collect

We may collect personal details such as your name, contact information, company details, and other identifiers you provide directly to us or through third-party integrations. This includes data submitted via forms, email correspondence, or SMS opt-in processes.

We collect personal and professional information directly from you, through our website, or through other channels, including:

• Personal Identifiers: Name, email address, phone number, company name, and mailing address.
• Professional Details: Title, business affiliation, and industry.
• Financial Information: Payment details and billing address (for client engagements).
• Technical Data: IP address, browser type, operating system, and device information.
• Communication Data: Any messages, inquiries, or consent preferences you share with us.
• Consent Records: Opt-in confirmations for SMS, email, or other messaging channels.

Use of Information

Collected data is used for business communications, compliance updates, customer engagement, and marketing purposes. We use collected information to:

1. Deliver and improve our consulting and advisory Services.
2. Communicate with you regarding updates, reports, or services you’ve requested.
3. Personalize your experience and provide relevant insights.
4. Ensure compliance with legal, contractual, or regulatory obligations.
5. Send text messages, emails, and notifications consistent with your selected preferences.

All mobile opt-in or text message consent will be shared with third parties or affiliates.

Information Sharing

We may share information with:

• Service Providers and Affiliates: For hosting, analytics, or service delivery.
• Legal and Compliance Purposes: When required by law, subpoena, or government request.
• Business Transfers: In case of merger or acquisition.

Important:
All mobile opt-in or text message consent will be shared with third parties or affiliates.

We never sell, rent, your personal information.

Data Retention and Security

Sterling Hub LLC retains your information only as long as necessary for business or legal purposes. We use encryption, secure storage, and strict access controls to protect your data.

SMS Terms of Service

By consenting to receive SMS communications from Sterling Hub LLC, you agree to receive

informational, conversational, or promotional text messages. Message & data rates may apply.

Messaging frequency may vary. Reply STOP to opt-out or HELP for support.

Opt-In & Consent Process

Sterling Hub LLC obtains consent through website forms, email communication, verbal consent, or

customer-initiated messages. Each method aligns with mobile carrier and CTIA guidelines. We

maintain records of all consent obtained for compliance purposes.

SMS Message Content & Disclosures

• Opt-In Message Example:
  “Thank you for subscribing to Sterling Hub LLC updates. Messaging frequency may vary. To opt out, text STOP. For assistance, text HELP or visit www.sterlinghubs.com. Message & data rates may apply.”
• Help Message Example:
  “Thank you for contacting Sterling Hub LLC. For support, email info@sterlinghubs.com or visit www.sterlinghubs.com.”
• Opt-Out Message Example:
  “You have opted out of receiving SMS from Sterling Hub LLC. To rejoin, text START.”
• Prohibited Content Notice:
  We do not send messages related to loans, gambling, adult content, or other restricted categories.
• Age Restriction:
  We do not knowingly message individuals under 18 years of age. We do not engage in the use of underaged labor and adhere to all applicable State and Federal labor law & guidelines.

D. Consent Tracking & Revocation

• All opt-ins, opt-outs, and consent methods are securely logged.
• Once a user opts out by texting STOP, we will not send further messages from any number or campaign associated with Sterling Hub LLC.
• Re-consent must be explicitly granted to resume SMS communications by texting START.

Revocation of Consent

Recipients can revoke consent at any time by texting STOP. Once an opt-out is received, we

immediately cease communication from all associated numbers. Opt-out requests are logged and securely stored for compliance tracking.

Your Rights

You may:

• Request access, correction, or deletion of your personal data.
• Opt out of marketing communications or SMS at any time.
• Adjust cookie and tracking settings in your browser.

To exercise these rights, email info@sterlinghubs.com Subject : Privacy